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PesaWay Docs

# Airtime

# Recent

View recent transactions, airtime schedules, file uploads and group tasks on robust data tables.

To view the airtime transaction history:

  1. Log into your PesaWay account (opens new window)
  2. On the Left Sidebar, click on Airtime
  3. On the drop down menu, click on Recent

Airtime Recent

TIP

Change the number of transactions displayed on one page using the Per Page dropdown

# Transactions

View airtime transactions that have been processed.

TIP

Filter / search airtime transactions using phone number, status, reference, receipt or amount

# Schedules

View scheduled airtime transactions to individuals, groups and file uploads.

TIP

Filter / search schedules using schedule type, title, group name, phone number, frequency, status, reference or amount

# File Uploads

View file uploads and download the files to view the contents

TIP

Filter / search file uploads using title or status

# Group Tasks

View group tasks and their processing status.

TIP

Filter / search group tasks using group name, amount, status

# Send Airtime

For simplicity, sending airtime has been centralized to one page whether sending to a single number, group of contacts in the system or multiple people in an excel file.

DANGER

This process is only available to the Web User.

To send airtime:

  1. Log into your PesaWay account (opens new window)
  2. On the Left Sidebar, click on Airtime
  3. On the drop down menu, click on Send

Airtime Recent

DANGER

Airtime amount shouldn't exceed 10,000 per phone number / transaction

# Send Airtime to a New Number

  1. While on Airtime > Send page, click on Send To options field
  2. Select New Number
  3. Fill in Phone Number. The phone number should start with 254 or 07
  4. Fill in Amount
  5. Click on Submit
  6. Click on Send Now or Schedule to send at a future date 🎉

# Send To an Existing Contact

  1. While on Airtime > Send page, click on Send To options field
  2. Select Existing Contact
  3. Select the Existing Contact of choice
  4. Fill in Amount
  5. Click on Submit
  6. Click on Send Now or Schedule to send at a future date 🎉

# Send To a Group

Note: Every contact in the group will be sent the same amount.

  1. While on Airtime > Send page, click on Send To options field
  2. Select Group
  3. Select the Group of choice
  4. Fill in Amount. If you would like to send different amounts per contact, consider uploading a file.
  5. Click on Submit
  6. Click on Send Now to send now or Schedule to send at a future date 🎉

# Upload File

  1. While on Airtime > Send page, click on Send To options field
  2. Select Upload File
  3. Click on Download Template. You should get a popup to save the template.

    TIP

    If you don't get a popup to save the file, please check your Downloads for the file. If no file was downloaded, check if your browser blocked popups from the site.

  4. Open the saved file and populate the contents, following the example given. Ensure the phone number starts with '254
  5. Save the changes
  6. Upload the file either by dragging and dropping it on the Upload File section OR by clicking on the section to select the file.
  7. Click on Submit
  8. Click on Send Now or Schedule to send at a future date 🎉

NOTE: Once airtime has been submitted. A manager user has to approve before it is disbursed.

# Approve Airtime

For simplicity, approving airtime has been centralized to one page whether its for one transaction or bulk.

DANGER

This process is only available to the Manager.

To approve airtime transactions:

  1. Log into your PesaWay account (opens new window)
  2. On the Left Sidebar, click on Airtime
  3. On the drop down menu, click on Approve Airtime Approve
  4. On the Approve Airtime page, click on either Approve / Reject button.

    DANGER

    This process cannot be reversed. Make sure you verify all the necessary details before Approving

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