# Access
# Requirements
To access the PesaWay Dashboard, make sure that:
- Your business is fully onboarded. If this hasn't happened, please Get Started (opens new window)
- If this is the first time accessing the platform, please find your credentials in your email. In case you haven't received the credentials, please Contact Us (opens new window) for assistance.
- You have a modern browsers installed and updated to the latest version. Below are a few examples:
# Login
To log into the PesaWay user dashboard:
- Please visit PesaWay Website (opens new window).
- On the Top Right, click on Login (opens new window) and the login page will open in a new browser tab.
- Enter your user credentials and submit
- Enter the provided OTP and submit 🎉
TIP
PesaWay has Top Notch Security to ensure your data is safe. Please keep your credentials secret to prevent unauthorised access.
# I Forgot My Password
If you have forgotten your password, you can reset it as follows:
- Click on the Forgot password
- Provide the details requested
- Answer the security question presented 🎉
If the process is successful, you will receive your new password in your email.
DANGER
This process will not work if you do not have security questions set for your account. 😟
# Password Reset Isn't Working
If the Forgot password process didn't work, please contact your organization administrator or report the issue to us through support@pesaway.com for assistance.
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